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"I am honored to be in the role of supporting and guiding the PinnacleCare Advocates in their efforts to help Members surmount whatever issue is facing them.
The PinnacleCare Advocates are resolved to deliver the highest level of health advocacy in order to afford our Members every opportunity for optimal wellness. We intend to revolutionize the delivery of healthcare to reflect freedom of choice and the authority of the patient."
— Nuran Saydam Nuran Saydam, VP Member ServicesNuran Saydam has dedicated her professional career to providing nurturing and attentive services to busy, high-profile individuals. Previous to joining PinnacleCare, Nuran served as a Senior Patient Coordinator for 9 years at Johns Hopkins International (JHI), where she worked with PinnacleCare's Managing Director, John Hutchins and Vice President, Member Services PinnacleCare Advocate Deniz Ozkok. Nuran’s attention to detail, discretionary nature and warmth helped to create a comfortable and trusting environment for Johns Hopkins patients. As a patient coordinator at JHI, Nuran coordinated special care and arrangements for the hospital’s top VIP international patients, including prime ministers, heads of state and members of parliament. She enjoyed building relationships with these individuals, and was responsible for their high rate of return to the program when the need arose. Nuran served as a mentor for other patient coordinators, who utilized her extensive knowledge in navigating the often confusing healthcare maze. Nuran feels most rewarded when she successfully assists Members to resolve their health issues and achieve positive outcomes. Being a Vice President of Member Relations at PinnacleCare allows Nuran to combine her nurturing personality with her extensive medical knowledge to assure that PinnacleCare's Advocates are receiving comprehensive training in healthcare management. |