As we age, subtle changes occur in our health on many fronts. It is a natural part of aging. But as medicine has become highly specialized it can be easy to lose sight of the greater whole. It is common for someone later in life to visit various specialists to address specific needs, yet this can lead to a mix of medications and treatments. Without a healthcare “quarterback” who fully understands the complete picture, confusion and deterioration can occur.

However, with proper prevention activities, careful adjustments to healthcare and orchestration of proper medical treatment, people can live with unprecedented vitality well into their prime. Rather than experiencing decline, your parents can experience improved health, sharpened mental capacity and increased strength.

What can PinnacleCare Advocacy do to improve my parents’ quality of life?

Your parents’ PinnacleCare Advocate team will consolidate all their medical records and institute a full chart review by our medical team. Based on that review, a complimentary geriatric consultation and other needed evaluations, we will gain a comprehensive view of their medical conditions. PinnacleCare Advocates will then assemble the proper team of physicians to get them on track for healthier, more comfortable living.

PinnacleCare FOR MY PARENTS provides essential Advocate time and attention on an ongoing basis. The Advocates address issues promptly and continuously fine-tune your parents' care for optimum quality of life.

Can you help with the confusing Medicare drug options?

PinnacleCare FOR MY PARENTS helps analyze various Medicare drug plan options and then facilitate the enrollment process once a plan is selected. What’s more, we then provide ongoing, hassle-free management of medical bills and insurance statements to verify billing and reimbursements.

May my parents still retain the internist they have trusted over the years?

Yes! Often, the internist is a longtime social friend who gives them a feeling of comfort. There is great value in that relationship. Internists welcome the coordination and professionalism of PinnacleCare FOR MY PARENTS. We can offer medical contacts beyond those known to a single physician, ensure their office administrators receive updated records and help your parents follow-up on medical advice for the best results. Their internist is now part of a well-coordinated, well-informed medical team.

How often can they call the RN Hotline?

As often as they like! Sometimes your parents may have a question that they are uncomfortable asking a physician. Or, perhaps it is so seemingly “minor,” they do not even wish to call their Advocates off-hours. Why should they have a moment’s worry? A quick call to our RN hotline can reassure them until the morning. Should the question merit immediate personal attention, the RN will prompt your parents to call their Advocates or arrange immediate emergency medical help.

How can my siblings and I work with PinnacleCare to ensure the right path for my parents’ care?

This is one of the greatest advantages of a PinnacleCare FOR MY PARENTS Membership! Finally, there is a professional who – when authorized by your parents -- can provide siblings the complete facts without emotional bias. Our Medical Intelligence Reports outline your parents’ best medical options so your parents – and you – can make informed decisions about the best choice for them.

What if one parent has significantly greater needs than the other?

PinnacleCare FOR MY PARENTS is a great benefit, both to address substantial health needs and to boost wellness for those who are currently healthy. It is best to cover both parents for this reason, and their Advocates will prepare separate plans to meet each parent’s individual goals. Healthcare is not a one-size-fits-all equation!