Serious diseases take a huge emotional, physical and financial toll on everyone involved, whether it is the patient or the patient’s family. With the complexities of today’s healthcare world, it can become an overwhelming issue to handle. Letting an expert outside resource manage the process allows the affected person to focus on getting well…and permits the family to do its job: providing loving support.

What do PinnacleCare Advocates do to make things easier?

Our Advocates are experienced in handling serious medical matters and understand the special challenges of a tough diagnosis. They are savvy about navigating the medical system, getting you the best care, and coordinating all aspect of the complex process.

How do they do it?

PinnacleCare Advocates rely on our esteemed Medical Advisory Board to help access top specialists and medical facilities. The relationships developed by our leadership team and medical directors facilitate prompt information, appointments and, importantly, highly current news of clinical trials. Our ongoing education ensures your Advocate knows --and can clarify for you and your family – complex, confusing medical terms and new science.

Why are additional opinions so crucial before seeking treatment?

Before embarking on any treatment, it is vital to begin with the correct diagnosis. If the starting point is wrong, the treatment will not have the desired outcome. Having your original diagnoses verified by relevant top specialists is the key.

But what if I trust my doctor completely?

The best physicians welcome an informed patient with all the facts and options well-considered. Seventy percent of diseases have more than one treatment option!

Sometimes, an individual physician is more experienced in one particular course of treatment and is inclined to take that route. Additional physician perspectives and experiences plus our unmatched research give you a full understanding of your condition and options. It is the best way to ensure a treatment plan is really the right one for you.

What are clinical trials and can I participate?

Clinical trials for specific diseases, such as cancer, are an important part of the process by which new and effective therapies are readied for FDA approval and availability to the general public. However, 85 percent of cancer patients are unaware that they may be eligible to participate in a clinical trial as part of their treatment. Yet, there is strong potential that trial participants will be helped by the access to the latest drugs and treatments. There are pluses and minuses to being part of a clinical trial, but it can provide an advantage in the case of a serious illness. And, whether or not you participate, it is best to know your options.

How quickly can you help?

Immediately. Remember, we are completely Member-focused so there is nothing more important than serving your medical needs. No issue is more pressing. Many Members say that our handling of extreme medical challenges is PinnacleCare’s “finest hour.” We do not seek accolades; we simply want the best for you.