Executive Quotes"I passionately believe that what our PinnacleCare Members experience is the way healthcare ought to be delivered. The healthcare system has gotten so complex that most people are at a loss to find their way through it without professional guidance and objective counsel." — Dr. Miles Varn, Chief Medical Officer, PinnacleCare "Many of our Members simply want the same level of quality, service and convenience they receive in other aspects of their lives, like financial management. With PinnacleCare they have a ‘trusted advisor’ to manage all their medical needs and help their family achieve the best healthcare experience possible." — Bruce Spector, Chairman, PinnacleCare "The need for PinnacleCare today is essential. We have a cost driven healthcare system and a lot of consumers who want a better system, and are willing to pay for better service. We have trusted advisors for every other important part of our lives, why not healthcare? Is our family’s healthcare not important enough? Is the healthcare system so simple we don’t need advisors?" — Bruce Spector, Chairman, PinnacleCare "I like to call it the 'PinnacleCare World' because what our Members, and I as a Member now have, is so radically different from our former experiences with the healthcare system." — Rick Kramer, Chief Operating Officer, PinnacleCare "We tailor everything we do based on our Member’s objectives and desired outcomes. Whatever they choose, through PinnacleCare, they will get expedited access to the physician of their choice." — John Hutchins, Managing Director, PinnacleCare "We help Members with their diet, their exercise, finding a trusted primary care physician, and addressing all their needs, including those that turn up for them for the first time in their Orientation with us." — John Hutchins, Managing Director "Medical care in the U.S. offers great quality, but with 800,000 doctors in the country, it's difficult to know who provides the best care in any given field. Many people have multiple problems being managed by several doctors, like heart disease and diabetes for example, so no one physician is treating the whole patient. By creating a comprehensive service that provides objective, high quality professional health management 24/7, we are able to help people who are confused by the multiplicity of treatment options and the complexity of medical information." — John Hutchins, Managing Director "To be able to support Members and their loved ones through very difficult situations is a real blessing. At the same time, making sure a family stays healthy, which is the lion's share of our service, is very rewarding too."— John Hutchins, Managing Director "Let me give you an example of how we work with our Medical Advisory Board. One of our Members has a heart problem but wants to stay near their home in Orlando for treatment. We can call Dr. Gilbert Mudge at Brigham and Women's who's one of our Medical Advisors and ask, 'Who do you know in Orlando that you would feel comfortable sending a patient to? Do you have somebody down there that used to be on your faculty or that you trained as a resident?' We'll call other top cardiologists as well to get the best options for that Member." — Dr. Miles Varn, Chief Medical Officer
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