“I have a good story that demonstrates how great you all are. I let my Advocate know about my problem only yesterday morning and she got me an appointment today with the only foot and ankle guy at Mayo who was booked up to January. When this fellow came in to see me, first, he commented that they rarely got a chance to see what I have in the acute phase because it took so long to book an appointment that other patients had either gone elsewhere or else came in when it became chronic. His comment was ‘you must have some pretty powerful friends,’ and I assured him I did.”