Sun Life launches Health Navigator powered by PinnacleCare to help people get the right medical diagnoses and care

PinnacleCare helps you navigate the complexities of the health care system by championing your individual needs. What does PinnacleCare do? Click on the video links below to learn more.

Individual & Family

PinnacleCare offers personalized health care support for you and your family 24 hours a day, 365 days a year. We understand the tremendous impact your health has on your lifestyle, and we’re committed to doing whatever it takes to help you live the life you’ve imagined. Call us: 877-241-7041.

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Groups, Employers, Organizations

PinnacleCare produces better outcomes driven by expert medical intelligence and provider access. When employees are faced with a serious health challenge, knowing where to go, how to get in fast, and understanding all treatment options can reduce costs and save lives. Call us: 844-734-7430.

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Delivering Results

Member Engagements that lead to a change in diagnosis, treatment, and/or treating physician
Net Promotor Score, which measures the willingness of customers to recommend a company's products or services
Adoption/Treatment Adherence Rate
Customer Satisfaction Rating

Member stories

How We Make it Happen

Mature businesswoman working in her new modern office. Sitting by the desk and talking on the phone with client. She is happy and cheerful. Holding papers in the hand.


Thoroughly-vetted relationships with world's top specialists.

skin cancer


From research to records, we coordinate all aspects of your care.

Access to top health care providers.


We get you in the door with the best doctors and institutions, fast.


With PinnacleCare

Without PinnacleCare

Health Care Champion

Your own health advisor, who is backed by a research and medical team, is there to guide you throughout the health care process and advocate.

Feeling Lost

Unanswered questions and feelings of confusion and frustration. You need someone on your side who has experience and expertise to help you navigate the complexities of the health care system.

First Class Access

Access top specialists and Medical Centers of Excellence, who have been thoroughly vetted and researched by our team.

Limited Access

Without the knowledge to identify top specialists you rely on the narrow scope of physician-to-physician referrals.

Get Seen Quickly

Preferred provider access with world-renowned doctors and institutions help us get you in the door quickly.

Waiting Game

Even if you’ve been “matched” with a practice or physician for care, you lack the connections and relationships that get you in the door when it’s needed the most.

Expert Second Opinions

We help you get expert second opinions to ensure the correct diagnosis and a customized treatment plan.


Difficulty obtaining qualified second opinions from vetted physicians and hospitals, leading to second guessing that you have the correct diagnosis.

Curated Medical Records

Centralized medical records that we collect, review and store for you, which are well organized and easily accessible 24/7.


Your medical records may need to be tracked down, and you don’t have anyone to make sense of and organize this potentially vital information.