Member Stories and Testimonials

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Parent to Parent: A Mother's Story

"PinnacleCare became our patient advocate and they were warriors for us. There are not enough words and not enough ways to say, thank you."

- , Like any parent, Joanne would do anything to stop her daughter’s pain. Learn more about what parents face when dealing with a child’s complex medical conditions, approaches they are taking to ease their fear and burden and the relief through PinnacleCare.

Global Medical Care for a Traveling Family

"We had a list of specific doctors, hospitals, and resources who we could use if we got sick. Where else would I get that besides PinnacleCare?"

- , For a year-long trip around the world, this member tasked PinnacleCare with creating a set of resources for medical access and care for his family covering every stop along the way.

Calm your family's anxiety with PinnacleCare

"When PinnacleCare jumped on-board, my family's anxiety calmed. PinnacleCare made a big difference in my family's approach to my illness. You can't put a value on this level of care,"

- , After Tony found out he had a tumor on his liver, his company’s nurse suggested he contact PinnacleCare to find the best doctors, line up appointments and collect his medical records. Tony and his family found relief and calm during a very difficult time thanks to his attentive health advisor who was there throughout his care.

Second Opinion for Mother's Breast Cancer

"PinnacleCare gave my mother peace of mind, knowing she did seek top-level expertise, so she knows that she is doing everything she can to fight this."

- , Rebecca's mother had seen her local oncologist, but PinnacleCare helped her mother seek a more experienced opinion and treatment for her particular instance of breast cancer.

Peace of Mind For His Elderly Mother’s Care

"I think the world of PinnacleCare, it makes my life so much easier and better."

- , Barry’s mother in Florida has a healthcare advisor that coordinates and attends her appointments, asks the right questions, and keeps Barry informed so that he knows that his mother’s health is always being protected.

Knee Surgery Avoided Through Second Opinion

"PinnacleCare has authority, where I don't. For PinnacleCare to tell her this is the top guy in the country, this is the top woman in the field, just has so much more weight than her daughter who she thinks is just bossing her around."

- , This member’s mother was seeing a local doctor for her knee issues, for which she received two very different diagnoses. PinnacleCare stepped in to help her ascertain the correct diagnosis, which allowed her to avoid an unnecessary knee surgery.

Going Above and Beyond in Case of a Bad Diagnosis

"In addition to helping me find a doctor and a second diagnosis, they connected my daughter to one of the best experts in the country for ALD and got it cleared for my grandchildren to have a care plan for the road ahead."

- , When Kathy’s grandson was diagnosed with Adrenoleukodystrophy (ALD), a deadly genetic disease, she discovered she was the carrier for the chromosome. In addition to helping Kathy find a doctor and confirm her diagnosis, PinnacleCare connected Kathy’s daughter with the top ALD expert in the country to prepare, in case her other two children were eventually diagnosed with the disease.

Extra Comfort When the Rest of Your Life is in Disarray

"This is an amazing relief to be able to have someone walk you through this maze of the medical industry. With PinnacleCare, it felt like I had an advocate that was there every step of the way."

- , A car accident sent Don through a windshield, but his treatment uncovered more troubling health issues than this member was prepared for. Learn how PinnacleCare guided Don through his diagnosis, getting him access to local specialists and quickly into a national Center of Excellence.