Frequently Asked Questions
(or) call us to discuss your options: (877) 241-7041.
Our patient advocacy and healthcare navigation helps to give you and your family total piece of mind.
FAQs
How does PinnacleCare select and evaluate physician referrals provided to members?
The physician options we provide to PinnacleCare members are selected based on their experience, as well as the member’s preferences and needs. Experience is defined by many factors, including medical school and residency training, fellowship training if applicable, board certification, current research and teaching responsibilities, and where they currently practice. For specialists treating rare conditions, publication and national/international presentation history will also be provided.
We weigh the importance of specific elements of a physician’s background depending on the specialty and provide this information to our members so that they can choose the best option from a selection of well-qualified candidates. We find physicians through our extensive networks of contacts in top medical centers around the world, through recommendations from our Medical Advisory Board members, supplemented by research by our PinnacleCare Advisory teams.
How do you find PinnacleCare Private Health Advisors?
PinnacleCare private health advisors are recruited from diverse backgrounds in the health field, from social work to nursing to VIP patient services. Each PinnacleCare Advisor brings unique and extensive experiences, as an insider in “the health care maze,” to their role as a trusted health advisor to our Member families. Most importantly, PinnacleCare Advisors work together in teams, united by their dedication to helping members get the very best care. PinnacleCare members also benefit from the combined knowledge and extensive networks of Chief Executive Officer Dr. Miles Varn and Founder John Hutchins, each of whom has more than 30 years of experience in health care.
We assign Member families to a PinnacleCare Advisory team best suited to their medical needs, personality and place of residence.
What happens if you do not have a PinnacleCare Advisor in my area?
Your PinnacleCare Advisory team will take care of all your healthcare needs regardless of where you live. Our capabilities and network span the globe. PinnacleCare Advisors can accompany Members to appointments or medical treatment as an add-on at their request. Your PinnacleCare Advisory team is committed to promoting your family’s ongoing health and wellness when traveling as well as living abroad. Wherever you are living or traveling, your PinnacleCare Advisor will keep in close touch with you through your preferred method of contact, be it telephone, email or face-to-face meetings.