Member Support
Healthcare is complicated,
but with PinnacleCare you have support
throughout your health journey.
Contact a
PinnacleCare Care Advisor
Check
Get the personal support you need to navigate any healthcare challenge and get access to the best care for your needs. From establishing a preventive care team to connecting with the right mental health support to finding a specialist for a specific condition—our team is here to help.
Monday - Friday, 8:00am – 6:00pm (ET)
PinnacleCare support
when you need it!
Apple Wallet
Save your PinnacleCare digital contact card for easy access to our information when you need health support.
Add to your Apple Wallet by scanning the QR code with your mobile Apple device or tapping here on your mobile Apple device. For all other devices, save a PDF version.
Your health advocacy and care navigation services
Our member-focused approach gives you the objective guidance you need to be confident in your decisions and achieve the best health outcomes. We specialize in getting you the right care at the right time for any of your health needs. All provided at no cost to you by your organization. Our team of Care Advisors and medical experts can:
- Answer questions to help you understand your condition, diagnosis, or health situation.
- Walk you through your treatment options and next steps.
- Gather, organize, and forward your medical records, when necessary.
- Help you find the best doctor for your situation, including primary care physicians.
- Expedite, schedule, and help you prepare for appointments.
- Obtain expert medical opinions from leading physicians and Centers of Excellence
PinnacleCare is a member of the Sun Life family of companies. PinnacleCare and its employees do not diagnose medical conditions, recommend treatment options or provide medical care, and any information or services provided should not be considered medical advice. Any medical decisions should be made only after consultation with and at the direction of your medical provider. Any person or entity who provides health care services following a referral or other service provided does so independently and not as an agent or representative of PinnacleCare.
© 2023 Sun Life Assurance Company of Canada, Wellesley Hills, MA 02481. All rights reserved. The Sun Life name and logo are trademarks of Sun Life Assurance Company of Canada. Visit us at www.sunlife.com/us.
SLPC 31824 07/22 (exp. 07/24)