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After receiving a frightening lung cancer diagnosis, Margaret, a mother with young kids, reached out to PinnacleCare to ensure she was getting the best care possible.
Situation
Margaret had been struggling with pneumonia for months. After her lung scans continued to show a mass in her lung, it was determined to be a tumor. Her local oncologist recommended removing her entire impacted lung, an invasive treatment that prompted Margaret to seek a second opinion with the help of PinnacleCare’s expertise.
Dedicated PinnacleCare Support
Within days, Margaret’s Health Advisor and PinnacleCare’s Medical Directors connected her with a leading lung cancer specialist at a Center of Excellence. Her PinnacleCare team scheduled her initial appointment, gathered and transferred all her medical records, and virtually attended her appointment with her to take notes and suggest additional questions.
Feeling confident in the new oncologist’s approach to her treatment, which included removing only the lower lobe of her impacted lung, Margaret leaned on PinnacleCare to help transfer her care to the Center of Excellence. This included coordinating her upcoming surgery and post-op accommodation, as her new oncologist was not near her home.
Member Outcome
Improved treatment approach: The new oncologist recommended a less invasive procedure, removing only the lower lobe of Margaret’s impacted lung, leading to faster recovery.
Successful recovery: Four months post-surgery, Margaret’s follow-up appointment showed no evidence of new growth or recurrent disease.
Return to normal life: With PinnacleCare’s support and her new medical team, Margaret was able to focus on her children and family once again.
This story represents an actual PinnacleCare member and has been deidentified for privacy purposes.
PinnacleCare is a member of the Sun Life Financial Inc. (“Sun Life”) family of companies. PinnacleCare and its employees do not diagnose medical conditions, recommend treatment options or provide medical care, and any information or services provided should not be considered medical advice. Any medical decisions should be made only after consultation with and at the direction of your medical provider. Any person or entity who provides health care services following a referral or other service provided does so independently and not as an agent or representative of PinnacleCare.
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